We service all brands of equipment
How to Save Money on Service
- Gas Leak or Smell Gas? – Please call Wisconsin Public Service or 911 Emergency Services Immediately! We can assist you in correcting the problem, but you need to eliminate any risk associated with a gas leak as quickly as possible.
- Heating Checklist – If you have a “no heat” situation, use our Heating Checklist to be sure you really need help from a trained technician (it could save you $).
- Cooling Checklist – If you have a “no cooling” condition, use our Cooling Checklist to be sure you really need help from a trained technician.
- Evening or Weekend Service Charges – Our evening or weekend service charges are higher than our regular rates to help offset costs associated with having a Service Technician “on call”. If possible, see if there is another safe source of heat to get you through until regular charges apply. If not, you may want to consider purchasing an Energy Savings Agreement to reduce the charges associated with after hours repairs. Our Service Technician can give you the details.
- Energy Savings Agreement – An ESA is the best way to purchase seasonal maintenance for your system. Regular maintenance will reduce the chance of a system breakdown. In addition, an ESA qualifies you for discounts on repairs and reduces emergency service charges on after hours and weekend service calls.
24/7 Emergency Service
Trained, Experienced, Professional Service Technicians
Trip & Diagnostic Fee
Insert Trip & Diagnostic Fee Schedule
We will determine what needs to be done to your system and then quote you, up front, for the repair that needs to be done. We will only do the work you approve. If the repair is large and the equipment is older, we will also offer options for replacing rather than fixing your current equipment. Finally, if you want to consider replacement, we will also work with you to arrange for temporary heat, if required, between now and when the replacement occurs.
Energy Savings Agreement (ESA) members receive a discount on the above-listed services as well as saving on annual full service tune-ups.
Up Front Pricing
Well-Stocked and Maintained Service Vans
Before you call
Heating & Cooling Checklists
We are available 24 hours a day; 7 days a week, 365 days a year should your heating or cooling system ever stop functioning. However, you may wish to run through this checklist before calling. It could save you the cost of a service call!
Cooling Checklist
2.) Check your circuit breaker. Has it tripped to the “off” position? If so, reset the circuit breaker.
3.) Check your filter. Is it plugged with dirt, animal hair, etc. If so, replace the filter. Turn the system off for 2-3 hours, and restart.
4.) Check your condensing unit. Is the coil covered with debris (grass clippings, cottonwood, etc.)? 5.) If so, shut the power off and vacuum or hose off (no pressure washing) the coil. For a professional cleaning, call Action to schedule an appointment!
Heating Checklist
2.) Check your gas shut-off switch. Was it inadvertently closed? If so, turn the valve to the “on” position. (The valve is open when the lever is parallel to the pipe.)
3.) Check your circuit breaker. Has it tripped to the “off” position? If so, reset the circuit breaker.
4.) Check your furnace switch. Has it been placed in the “off” position? If so, turn it “on”.
5.) Check your furnace fuse. Is it “blown”? If so, replace it.
6.) Check your furnace filter. Is it plugged with dirt, animal hair, etc. If so, replace the filter.
7.) Check your furnace vent(s). Is it/are they blocked by ice, snow, or other obstruction.
8.) Are your thermostat settings set to the proper time/ a.m./p.m.?
Call Action at 920-337-0961 if the above remedies do not solve the problem, or if you’re unsure of any of the above procedures.